Service Incident, 2017-Mar-31 - RESOLVED

08:00 UTC | 2017-Mar-31

A skyWATS update yesterday (02:00 - 06:00 UTC PM) has been reported to affect the UUT data not logging Sub Unit information. We are currently investigating the issue.

Immediate action: For all affected accounts, the report center receiving incoming reports has been paused. All new or pending reports will not be processed until we have identified and fixed the root/cause of the issue.

 

10:20 UTC | 2017-Mar-31

We have identified the root cause. A fix will be deployed to all instances consecutively.

 

14:18 UTC | 2017-Mar-31

The fix has been deployed to all instances.

Actions will be taken to prevent similar incidents in the future.

 

 

 

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